CAPSTONE HEALTH MANAGEMENT, INC. PRIVACY POLICY
Effective Date: September 1, 2026
Introduction
Capstone Health Management, Inc. (“Capstone Health,” “we,” “us,” or “our”) respects your privacy and understands the importance of protecting information you provide when interacting with our website.
This Privacy Policy describes how we may collect, use, disclose, and protect information when you visit or interact with the Capstone Health Management website and online services that link to this Privacy Policy (collectively, the “Site”).
This Privacy Policy applies to information collected through the Site. Other privacy notices may apply to information collected in connection with insurance policies, benefit plans, healthcare services, claims, enrollment, or services provided by insurance carriers, administrators, healthcare providers, or other third parties.
Information We May Collect
Depending on how you use the Site, we may collect information that you voluntarily provide to us, including:
- name;
- email address;
- telephone number;
- company or employer name;
- job title or business information;
- information submitted through a contact or quote-request form;
- information provided when requesting information about a product or service; and
- communications you send to us.
If the Site allows authorized users to access a secure portal, we may also collect account, authentication, and login-related information necessary to provide and secure that access.
Information Collected Automatically
When you visit the Site, certain information may be collected automatically through cookies and similar technologies, including IP address, browser type, device type and operating system, pages viewed, links clicked, referring website, date and time of access, approximate location derived from an IP address, and information about how you interact with the Site.
The precise information collected may depend on the technologies and service providers used on the Site.
Cookies and Similar Technologies
We and service providers acting on our behalf may use cookies, pixels, analytics tools, and similar technologies to operate the Site, remember preferences, understand Site usage, improve functionality, maintain security, and evaluate Site performance.
Where required by applicable law, additional choices regarding cookies or similar technologies may be made available through the Site.
Your browser may also permit you to block or delete cookies. Disabling certain cookies may affect Site functionality.
How We May Use Information
We may use information collected through the Site to operate, maintain, and improve the Site; respond to inquiries and requests; provide information about products or services you request; process or route quote or contact requests; communicate with employers, producers, brokers, business partners, or other users; administer authorized accounts or portal access; protect the security and integrity of the Site; detect, prevent, or investigate fraud, misuse, or security incidents; comply with applicable law, legal process, regulatory requirements, or contractual obligations; maintain business records; and support other purposes disclosed at the time information is collected or otherwise permitted by law.
How We May Disclose Information
We may disclose information as reasonably necessary in connection with the purposes described in this Privacy Policy.
Service Providers
We may provide information to companies that perform services on our behalf, such as website hosting, technology support, analytics, communications, security, or other operational services.
Insurance and Business Partners
When you request information about an insurance product, benefit, quote, or service, information may be shared with appropriate insurance carriers, administrators, producers, brokers, vendors, or other business partners as necessary to respond to the request or provide the requested service.
Legal and Compliance Purposes
We may disclose information when we reasonably believe disclosure is necessary to comply with applicable law, regulation, subpoena, court order, legal process, regulatory inquiry, or other legal obligation, or to protect our rights, users, property, or security.
Business Transactions
Information may be disclosed as part of a merger, acquisition, financing, reorganization, sale of assets, corporate transaction, or similar business event, subject to applicable law.
Insurance and Health Information
The Site is not intended to replace formal insurance enrollment, claims, or healthcare systems unless expressly stated.
Please do not submit medical information, protected health information, Social Security numbers, financial account information, or other highly sensitive information through a general contact form unless the form specifically requests that information and is intended for that purpose.
This Privacy Policy is not a HIPAA Notice of Privacy Practices and does not replace any privacy notice that may be provided by a health plan, insurance carrier, healthcare provider, administrator, or other regulated entity.
Third-Party Websites and Services
The Site may contain links to websites, portals, products, or services operated by third parties.
This Privacy Policy does not govern third-party websites or services. The collection and use of information by third parties are governed by their own privacy policies and terms.
Data Security
We use reasonable administrative, technical, and organizational measures designed to protect information under our control.
No website, electronic communication, storage system, or transmission method can be guaranteed to be completely secure, and we cannot guarantee absolute security.
Data Retention
We may retain personal information for as long as reasonably necessary for the purposes for which it was collected, including to provide requested services, maintain business and legal records, satisfy contractual obligations, resolve disputes, protect our rights, and comply with applicable law.
Your Privacy Rights
Depending on where you reside and applicable law, you may have certain rights regarding your personal information.
These rights may include the ability to request access to, correction of, or deletion of certain personal information or to request information concerning how certain personal information is used or disclosed.
Privacy rights vary by jurisdiction and may be subject to exceptions.
To submit a privacy-related request, contact us using the information below. We may take reasonable steps to verify your identity before processing a request. A member of our team will respond to your request in accordance with applicable law.
Children's Privacy
The Site is not directed to children under 13, and we do not knowingly seek to collect personal information directly from children under 13 through the Site.
If you believe a child has provided personal information through the Site without appropriate authorization, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When changes are made, we will post the revised Privacy Policy on the Site and update the effective date.
Contact Us
If you have questions about this Privacy Policy or wish to submit a privacy-related request, please contact:
Capstone Health Management
2324 Concord Lake Rd
Concord, NC 28025
admin@capstonehealthplan.com
A member of our team will respond to your request.